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Terms and Conditions

CHECKOUT

You can add and remove products from your shopping bag before you checkout.

Next step is to select a shipping method, as well as enter your payment information. When you are ready to place your order, click confirm.

PAYMENT

We currently accept payment by Paypal, Visa, MasterCard, Apple Pay, Google Pay, American Express and Discover.

Upon receiving your order, we carry out a standard pre-authorisation on your payment method to ensure there are sufficient funds to fulfill the transaction. If the billing information is incorrect or incomplete, we may contact you for confirmation before your order is shipped.

ORDER CONFIRMATION

You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox.

Please review the order confirmation and contact us if you see any errors. 

ORDER STATUS

Please note that we ask for a standard processing time of up to two business days (not including weekends or holidays) from the time your order is placed. A ‘Processing’ status means that your order has not yet been shipped.

You will receive a tracking number by email once your order has been shipped.

SECURE

You can request an order change or cancellation by contacting our customer support team via email. Please include your order number in the subject line. Your order will be on hold until our Customer Care team can review your request.

RETURNS POLICY

We only provide returns on items where we have sent out the wrong size or if the items has been damaged before postage.

Items maybe exchanged within 14 days of the order’s delivery date. (Extended Christmas Returns)

The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Managment. 

SECURE

All Personal information provided on stackamillion.co.uk is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. 

NEW ARRIVALS, AND PROMOTIONS

Signing up for our newsletter is the best way to receive updates about new arrivals and promotions. You can subscribe at checkout, or by entering your email address in the subscription section in the footer of any page

Cookies

If you register on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.